Who is sa.global

sa.global is a leading Microsoft Gold Partner providing industry-focused Microsoft Dynamics 365-based ERP, CRM, HCM, and business intelligence solutions. With over 31 years of experience, we help over 500,000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft’s elite Inner Circle. Established in 1990, we are now an 800+ member strong global organization with presence in 25 countries.

For more information about sa.global, please click www.saglobal.com.

Why Choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.

About the Role

We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you'd to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for!

sa.global is looking for a motivated and skilled D365 Customer Engagement (CE) Senior Consultant to join our dynamic consulting team in North America!

Main Responsibilities

  • Customize and configure the D365 CE platform using various tools and technologies including but not limited to Power Apps, Power Automate (formerly Microsoft Flow), and Power BI
  • Extend the functionality of D365 CE by creating custom entities, attributes, relationships, and business rules to meet the specific business requirements of the organization
  • Implement integrations with other systems, both within the Microsoft ecosystem (e.g., SharePoint, Azure, Office 365) and external third-party applications using various integration methods and APIs
  • Assist in data migration activities including data extraction, transformation, and loading into the D365 CE platform
  • Create and maintain documentation, including design documents and deployment instructions
  • Ensure that all customizations and developments adhere to security and compliance standards, including data protection and access control
  • Collaborate with technical consultants, business analysts, and other stakeholders to understand business requirements
  • Keep up-to-date with the latest features, updates, and best practices related to D365 CE and ensure that the organization is leveraging the platform effectively

Skills and Experience

  • Demonstrated experience as a D365 CE Functional Consultant
  • Familiar with D365 CE customization and configuration using Power Apps, Power Automate, and Power BI
  • Knowledge of D365 CE SDK and development tools such as Visual Studio and Azure DevOps
  • Experience with integration tools and methods, RESTful APIs, and data migration
  • Understanding of software development best practices, including version control and code review processes
  • Bachelor’s degree in Computer Science, Information Technology, or a related field and/or equivalent work experience
  • Strong problem-solving and analytical skills with the ability to troubleshoot and resolve issues
  • Microsoft certifications in Dynamics 365 Customer Engagement (e.g., Microsoft Certified: Power Platform Developer Associate) are highly desirable
  • Ability to work independently and as part of a global team
  • Possess strong relationship-building expertise with a wide and varied audience, internally and externally


Ability to travel as needed


United States or Canada - remote (home office)